Emergency
Water Damage Restoration
Floods do not wait for business hours, so neither do we. Source found, water extracted, structure dried and monitored until the readings say it is actually dry.
Chapter 01
What to do before we get there
Shut off the water source to stop more coming in. That may mean the whole building's supply, and if you cannot reach the valve, large buckets to catch it are better than nothing.
Move furniture and anything that matters out of the wet area to somewhere dry, and take objects off wet carpet so the technician can dry that area properly when they arrive. Do not run a domestic vacuum over standing water.
Drying equipment set up on a water damaged floor
Finding the source, not just the puddle
The wet patch is rarely where the failure is. Water runs along joists and under boards and shows up a room away, so the first job is locating the actual leak rather than drying the symptom.
One customer had a pipe leak found and fixed the same visit, then the mold that came with it remediated with as little demolition as possible. Finding it fast is what keeps the repair small.
Chapter 03
Extraction and drying
Standing water comes out first with truck mounted extraction, then the structure gets dried with air movement and monitoring. Materials hold water long after a surface feels dry to the hand, which is why readings matter more than impressions.
Carpet and pad may be salvageable or may not. Category of water and how long it sat are what decide that, and we will tell you honestly which one you are looking at.
Insurance
We work with insurance companies on restoration claims and are used to documenting a loss in the way an adjuster needs to see it.
Call as soon as you find it. Delay is the thing that turns a drying job into a mold job.
From sudden failures to long standing intrusion they have seen it all. G P., review.
If it is happening now, call
Emergency service runs 24 hours a day, including weekends and holidays.
Call or text (858) 533-7003